After-sales Service

1. Warranty:

We warrant the product to be free from defects in materials and workmanship, arising under normal use from the date of original purchase when brand new. We provide customers with a two-year warranty, lifetime maintenance and free consultation for Cloakme Phone.

2. Technical Support:

To provide comprehensive supportive service, the User Guide and video in our website will explain Cloakme Phone usage. Besides, our service hotline and online consulting are available in 24/7. Meanwhile, you can also send us an email (service2@cloakme.net)for technical support.

3. Transportation

After payment received, the commodity will be shipped out within 48 hours. We will bear the freight (except some remote areas). We will cooperate with international express companies for safe and fast delivery.(For pre-sale products, please contact with our sales directly)

Service Hotline
+86 400-855-7850Monday to Friday 8:00-18:00
Saturday 9:00-17:00
China Standard Time
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